Privacy Policy
Flapico Technologies Private Limited ("Flapico", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Prompt Testing and Evaluation Platform (the "Platform").
By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
aAccount Information
When you create an account, we collect your name, email address, and authentication details to provide access to the Platform.
b. API Credentials
When you connect your preferred Large Language Model (LLM) provider (e.g., OpenAI, Azure OpenAI), we collect and encrypt your API keys using Fernet symmetric encryption before storing them. These credentials are never stored or transmitted in plaintext.
c. Prompt Data
We collect the prompts, responses, and associated metadata you submit to the Platform. These are used solely for the purposes of testing, evaluating, and improving your prompt workflows.
d. Usage Data
We may collect analytics such as usage logs, timestamps, IP address, browser type, and device information to improve our services and troubleshoot issues.
2. How We Use Your Information
To provide and maintain the Platform
To securely connect to LLM services on your behalf
To analyze and improve prompt performance
To respond to inquiries and provide customer support
To ensure security and prevent unauthorized access
3. How We Protect Your Information
Encryption: All sensitive data, including API keys, is encrypted using Fernet encryption (a symmetric encryption standard from the Python cryptography library).
Access Controls: Access to sensitive systems and data is restricted to authorized personnel.
Transport Security: All data transmitted between you and our servers is encrypted using HTTPS/TLS.
Auditing: We periodically review access logs and data handling practices.
4. Data Sharing
We do not sell, rent, or share your personal data with third parties, except in the following limited cases:
Service Providers: We may use trusted third-party services to host, store, or process data on our behalf under strict confidentiality agreements.
Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may delete your account and associated data at any time by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the data we hold about you
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time (where applicable)
To exercise these rights, contact us at admin[at]flapico[dot]com.
7. Children’s Privacy
Flapico is not intended for use by individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, with or without prior notice.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Flapico Technologies Private Limited
Email: admin[at]flapico[dot]com
Website: https://flapico.com
By using Flapico, you agree to the terms outlined in this Privacy Policy.
